Job Summary

• Minimum Experience: Degree or diploma in a relevant field such as engineering, technical sales, customer service, or rel
• Experience Level: Entry Level
• Experience length: 3 year

Job Description/Requirements

Responsibilities

• Respond to customer inquiries via phone, email, or other communication channels.
• Provide accurate technical information and support regarding company products and services.
• Build and maintain strong customer relationships by offering exceptional service.
• Identify customer needs and recommend suitable products or services.
• Collaborate with the sales and technical teams to address customer concerns and escalate complex issues.
• Manage and document customer interactions and maintain a record of inquiries and resolutions.
• Follow up on customer inquiries to ensure satisfaction and problem resolution.
• Provide support in upselling and cross-selling company products to potential and existing customers.

Minimum Requirements & Responsibility

• 2-3 years of experience in the energy sector, solar companies, smart meters, or other relevant technical backgrounds.
• Degree or diploma in a relevant field such as engineering, technical sales, customer service, or related disciplines.
• Strong communication and interpersonal skills.
• Technical knowledge in the energy sector and related fields is highly desirable.
• Proven problem-solving and organizational skills.
• Ability to work independently and handle multiple tasks in a fast-paced environment.

How to Apply

Application Deadline

18 January, 2025

Company Overview

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