We are seeking an experienced Customer Service Representative to join our team. The ideal candidate will be the first point of contact for customers, managing inquiries, complaints, and providing support across multiple channels. You will be essential in ensuring customer satisfaction and creating a positive experience for all interactions.

Influx is dedicated to providing efficient and high-quality customer service for brands and tech companies around the clock. To ensure our operations run smoothly, we rely on skilled analysts to manage workforce data and optimize scheduling to meet our service-level goals. We are looking for a detail-oriented and proactive individual to join our team by September 6th. This role will be key in contributing to our mission of achieving high performance and ensuring customer satisfaction.

We are looking for an experienced team leader to join our team.The role requires one to be a motivational figure for service agents within the team, driving them on to achieve their best, deliver customer experiences of the highest standard, and ultimately prevent problematic mistakes.The role holder is also expected to promote customer satisfaction.